Frequently Asked Questions...

1. Do you have refills for your MyStik™ dispensers?

Yes! With the new MyStik™ family we have refills for all our dispensers: MyStik™ Permanent Strips, MyStik™ Repositionable Dots and MyStik™ Vellum Straight line. MyStik™ offers a patented interchangeable refill system for each dispenser. The easiest refill on the market. Simply line up the arrows and snap in or out. No winding, threading or tangling. No paper based liners that snap.
And it’s recyclable!

2. The SCRAPBOOK ADHESIVES BY 3L™ product I purchased isn't working as I thought it would, what can I do?

We guarantee all SCRAPBOOK ADHESIVES BY 3L™ products. If you are unhappy with the performance of your adhesive or experience a malfunction, please contact us and we will gladly assist you. We take great pride in our reputation for quality and excellent value.

3. My SCRAPBOOK ADHESIVES BY 3L™ product broke and the store won't take it back, what can I do?

We guarantee all SCRAPBOOK ADHESIVES BY 3L™ products. If you are unhappy with the performance of your adhesive or experience a malfunction, please contact us and we will gladly assist you. We take great pride in our reputation for quality and excellent value.

4. What does ISO 18932 APPROVED™ mean?

SCRAPBOOK ADHESIVES BY 3L™ products are the only adhesives that are guaranteed to be ISO 18932 APPROVED™!
Click here to learn more about what it means...

5. I am holding a fundraising event, can give product to my event?

The donations we are able to make are made through our corporate sponsorships of The National Breast Cancer Foundation and The Make-A-Wish Foundation®. To learn more visit our "About Us" section. We do wish you the best of luck at your event.

6. What is the best adhesive to use for __________?

To make your scrapbooking and papercrafting easier, we have made an Easy Reference Guide to help you along your way. Click here to view. Feel free to contact us if you need more information.

7. How do you support the National Breast Cancer Foundation?

Please click here to learn about our corporate sponsorship of The National Breast Cancer Foundation.

8. How do you support The Make-A-Wish Foundation®?

Please click here to learn more about our support of The Make-A-Wish Foundation®.

9. What is SCRAPBOOK ADHESIVES BY 3L™ doing to help our environment?

Being “green” has never been a marketing trend for SCRAPBOOK ADHESIVES BY 3L™, it’s always been our way of doing business and simply, the right way to manufacture our products. If you'd like to learn more about our “green” manufacturing processes, please contact us and request more information.

10. How can I as a retailer get access to trade advertisements, high res product artwork, logos, information and ideas for my in-store marketing?

Not a problem! You can download a variety of useful information in the Retailer's Section such as product information, Easy Reference Guide, high res images, etc. You also have the opportunity to access and download both, signs, posters and banners, inspiration for newsletters, time-to-reorder cards, etc In order to do this, just register as a retailer in the Retailer's. Please click here to go to the registration form. You are more than welcome to contact us for more information or if you haven't found what you are looking for. Please click here to email our Marketing Department.

11. Can I buy your products wholesale?

Yes! You can shop till you drop in our brand new SCRAPBOOK ADHESIVES BY 3L™ Direct Trade Sales Webshop. You have 24/7 access and you can add to you cart over a week, month or however long period you prefer and submit your order when you are ready . Minimum order is $50 and you get FREE FREIGHT at $150! The webshop is at this point only available to our US trade customers. Please click here to go directly to the registration form, where you can also read more about terms and conditions.

12. What is Shopatron?

Shopatron is our US and Canadian eCommerce provider. They will match your order to the retailer best suited to provide the delivery option you choose.
Click here to learn more...

13. How can I as a retailer get involved with Shopatron?

Click here to learn more about how you can gain sales by becoming a Shopatron Retailer!

14. I am unable to find an answer to my question here, who can I contact?

Please click here to fill out our contact form if you have any further questions or comments.