Frequently Asked Questions...

1. Do you have refills for your E-Z Dispensers?

At the present time, we do not make refills for our E-Z Dispensers. You can easily recycle the E-Z Dispenser cases. Our E-Z Runner®, E-Z Squares®, E-Z Runner® Vellum, and E-Z Dots™ all are comparable in price and higher in quality than many refills on the market. Enjoy them with no hassle!

2. The SCRAPBOOK ADHESIVES BY 3L™ product I purchased isn't working as I thought it would, what can I do?

We guarantee all SCRAPBOOK ADHESIVES BY 3L™ products. If you are unhappy with the performance of your adhesive or experience a malfunction, please contact us and we will gladly assist you. We take great pride in our reputation for quality and excellent value.

3. My SCRAPBOOK ADHESIVES BY 3L™ product broke and the store won't take it back, what can I do?

We guarantee all SCRAPBOOK ADHESIVES BY 3L™ products. If you are unhappy with the performance of your adhesive or experience a malfunction, please contact us and we will gladly assist you. We take great pride in our reputation for quality and excellent value.

4. What does ISO 18932 APPROVED™ mean?

SCRAPBOOK ADHESIVES BY 3L™ products are the only adhesives that are guaranteed to be ISO 18932 APPROVED™!
Click here to learn more about what it means...

5. I am holding a fundraising event, can give product to my event?

The donations we are able to make are made through our corporate sponsorships of The National Breast Cancer Foundation and The Make-A-Wish Foundation®. To learn more visit our "About Us" section. We do wish you the best of luck at your event.

6. What is the best adhesive to use for __________?

To make your scrapbooking and papercrafting easier, we have made an Easy Reference Guide to help you along your way. Click here to view. Feel free to contact us if you need more information.

7. How do you support the National Breast Cancer Foundation?

Please click here to learn about our corporate sponsorship of The National Breast Cancer Foundation.

8. How do you support The Make-A-Wish Foundation®?

Please click here to learn more about our support of The Make-A-Wish Foundation®.

9. What is SCRAPBOOK ADHESIVES BY 3L™ doing to help our environment?

Being “green” has never been a marketing trend for SCRAPBOOK ADHESIVES BY 3L™, it’s always been our way of doing business and simply, the right way to manufacture our products. If you'd like to learn more about our “green” manufacturing processes, please contact us and request more information.

10. How can I get your product images to use for marketing or editorial purposes?

If you are an Independent Retailer, you will need to fill out a Retailer's Form, please click here to do so. If you are a magazine or any ther publication, please click here to email our Marketing Department.

11. Can I buy your products wholesale?

We sell only through distributors so we can keep our costs competitive for all our customers, please click here to view our list of distributors if you are looking to buy large quantities of any of our products.

12. What is Shopatron?

Shopatron is our US and Canadian eCommerce provider. They will match your order to the retailer best suited to provide the delivery option you choose.
Click here to learn more...

13. How can I get involved with Shopatron?

Click here to learn more about how you can gain sales by becoming a Shopatron Retailer!

14. I am unable to find an answer to my question here, who can I contact?

Please click here to fill out our contact form if you have any further questions or comments.